Privacy Policy

Tati99 Privacy Policy — User Personal Data Protection

At tati99, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly outlines how we collect, use, store, and protect the personal data of every tati99 Malaysia user.

Updated: 1 January 2026 Bahasa Malaysia SSL 256-bit
Data Protection Commitment tati99 employs high-grade encryption, strict access controls, and data handling practices that comply with international security standards to protect every piece of information you share with us.
Our Commitment

How tati99 Protects Your Privacy

Six key pillars of personal data protection that we practise every day for tati99 Malaysia users.

Industry-Grade Data Encryption

All data transmission between your device and tati99's servers is protected by 256-bit SSL encryption. Sensitive information such as bank card numbers and passwords cannot be accessed by any third party.

Strict Access Controls

Your personal data is accessible only to tati99 staff who have been granted specific authorisation and have a legitimate need to do so. All access is logged and audited on a regular basis.

No Sale of Data to Third Parties

Tati99 has never and will never sell users' personal information to advertisers, data brokers, or any third party for marketing purposes without your explicit consent.

Secure Data Storage

Your data is stored in data centres protected both physically and digitally with multi-layered backup systems. We apply data segregation to ensure sensitive information remains isolated and secure at all times.

Responsible KYC/AML Compliance

The Know Your Customer (KYC) process is conducted solely to meet financial compliance and fraud prevention requirements. Your identity documents are handled under strict security protocols.

Data Breach Notification

In the event of any security incident involving your data, tati99 is committed to notifying affected users within a reasonable timeframe and taking immediate remedial action.

This Privacy Policy explains how tati99 ("tati99", "us", or "Platform") collects, uses, stores, discloses, and protects your personal information when you use the tati99.vu website, the tati99 mobile app, or any services we provide. By registering or continuing to use the tati99 platform, you agree to the practices described in this Privacy Policy.

We encourage you to read this document carefully. If you have any questions, the tati99 support team is available to assist you at any time via the live chat channel on the platform.

1 Personal Information We Collect

Tati99 collects several categories of personal information from our users. The type of information collected depends on how you interact with our platform:

Data Categories Example Information Collection Method
Identity Information Full name, date of birth, identification card number Account registration, KYC
Contact Information Email address, phone number, mailing address Registration form, profile updates
Financial Information Bank account number, eWallet details, transaction records Deposits, withdrawals, financial KYC
Technical Data IP address, device type, browser version, OS Automatically during use
Behavioural Data Wagering records, favourite games, active hours In-platform activity
Communication Data Live chat transcripts, customer support emails Interactions with the support team
tati99 only collects information that is genuinely necessary to provide our services, process transactions, and comply with regulatory requirements. We do not collect excessive or irrelevant data.

Some information is collected automatically when you use our platform, including server logs, cookie data, and device technical information. This information is used to improve platform performance and detect suspicious activity.


2 How We Use Your Personal Data

Tati99 uses the personal information collected for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

  • Account Management: To create, manage, and verify your account on the tati99 platform.
  • Transaction Processing: To securely and accurately process your deposits and withdrawals through your chosen payment method.
  • KYC/AML Compliance: To fulfil legal obligations related to identity verification and anti-money laundering (AML) compliance.
  • Customer Support: To address your enquiries, complaints, and assistance requests promptly and effectively.
  • Platform Security: To detect and prevent fraud, account abuse, and activities that violate our Terms of Use.
  • Service Improvements: To analyse usage patterns and improve the overall user experience.
  • Marketing Communications: To send promotional information and exclusive offers — only to users who have agreed to receive such communications.
  • Responsible Gaming: To monitor gameplay patterns and provide support to users who may need assistance with gambling management.
tati99 will not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first. If we wish to use your data for a new purpose, we will notify you and seek your consent again if required.

3 Information Sharing & Disclosure

Tati99 does not sell, rent, or trade your personal information. However, in certain limited situations, we may need to share your information with the following parties:

  • Third-Party Service Providers: Including payment processors, KYC service providers, and cloud infrastructure providers that help us operate the platform. All these third parties are bound by strict confidentiality agreements.
  • Regulatory Authorities: When required by law or court order, tati99 may be obliged to disclose certain information to the relevant authorities.
  • Gaming Partners: Our game software providers may receive limited technical data necessary to deliver a seamless gaming experience — with no directly identifiable personal information included.
  • Business Transfers: If tati99 is involved in any merger, acquisition, or sale of assets, user information may be transferred as part of those business assets, subject to the same or equivalent Privacy Policy.
All third parties we work with are required to sign a Data Processing Agreement (DPA) that enforces the same security and confidentiality standards we uphold ourselves. tati99 conducts regular reviews of all our data processing partners.

4 Security & Data Protection

Tati99 continuously invests in security infrastructure to ensure your personal data is always protected to the highest achievable standard. The security measures we implement include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data-at-rest encryption for all sensitive information stored in our databases.
  • Two-factor authentication (2FA) is available and encouraged for all tati99 user accounts.
  • 24/7 security monitoring using automated Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS).
  • Regular penetration testing conducted by independent security experts to identify and address system vulnerabilities.
  • Role-based access control (RBAC) ensures only authorised personnel can access specific user data.
  • Regular data backup protocols to ensure service continuity and data recovery in the event of a system failure.
While no security system is one hundred percent perfect, tati99 is committed to employing the best available industry-standard measures to protect your data. We encourage users to also take personal steps such as using strong passwords and not sharing login credentials.

5 Cookies & Tracking Technologies

Tati99 uses cookies and similar tracking technologies to enhance the user experience and gather analytical information. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining login sessions and security preferences. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how users interact with the platform to help us improve performance and usability.
  • Functional Cookies: Stores user preferences such as preferred language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate and anonymised form for continuous improvement purposes.

You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the tati99 platform. Continued use of our platform after a cookie notice means you consent to our use of cookies.

For more information on how to manage cookies in your browser, you may refer to your browser's help documentation. tati99 does not use third-party cookies for targeted advertising purposes.

6 User Rights Regarding Personal Data

As a tati99 user, you have important rights regarding your personal data. tati99 respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

Right to Rectification

You can request the correction of any inaccurate or incomplete personal information in your account.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to legal compliance obligations.

Right to Restriction

You can request a restriction on the processing of your data while an investigation or dispute regarding its accuracy or use is ongoing.

Right to Data Portability

You can request your data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You have the right to object to the processing of your data for direct marketing or analytics purposes at any time.

Response Time: tati99 is committed to responding to all personal data rights requests within 30 business days from the date the request is received. Complex requests may require additional time, and we will notify you if that is the case.

7 Cross-Border Data Transfers

In the course of managing global operations, tati99 may need to transfer your personal data to servers or facilities located outside Malaysia. All such data transfers are carried out with adequate safeguards in place:

  • Standard Contractual Clauses with all data processing partners outside Malaysia.
  • A data protection impact assessment (DPIA) is conducted before any new data transfer to a new jurisdiction is carried out.
  • Continuous monitoring of changes to data protection laws and regulations across all relevant jurisdictions.

Tati99 ensures that the data protection standards adopted at the destination of any transfer are equivalent to or exceed those enforced in Malaysia. Malaysian users can be confident that their data is protected regardless of the physical location of the storage servers.


8 Data Retention Period

Tati99 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law. The following are our data retention guidelines:

  • Active Account Data: For as long as your account remains active or while you are still using tati99's services.
  • Financial Transaction Records: Minimum 7 years from the transaction date, in line with financial and tax legal requirements.
  • KYC Records: Minimum 5 years after account closure or end of business relationship, in line with AML requirements.
  • Communication Logs: Up to 2 years from the date of communication for customer support and dispute resolution purposes.
  • Technical Data & Logs: Up to 12 months for security and system audit purposes.

Once the retention period has ended, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures. Anonymised data may be retained for statistical and research purposes without a time limit.


9 Children's Privacy

The tati99 platform is a service exclusively for individuals aged 18 and above. tati99 does not knowingly collect or process personal data from children under the age of 18.

Child Protection: If tati99 discovers that we have collected personal data from an individual under the age of 18, we will promptly take steps to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us immediately.

Tati99 applies age verification procedures during the registration and KYC process to prevent registration by individuals who have not reached the required minimum age. These measures are part of our commitment to Responsible Gaming.


10 Amendments to This Privacy Policy

Tati99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When we make significant amendments, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying a clear notice within the tati99 platform regarding changes that have been made.
  • Sending email notifications to registered users where an amendment materially affects your rights or obligations.

Continued use of the tati99 platform after amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of our latest privacy practices.

If you disagree with any amendments to this Privacy Policy, you have the right to close your account and stop using the tati99 platform. Account closure requests can be submitted through our customer support channels.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by tati99, please contact us through the following channels:

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 on the tati99 platform
  • Response Time: Within 3 business days for general enquiries; 30 days for formal data rights requests

Our Data Protection Officer (DPO) team is ready to assist you with all privacy-related matters. We are committed to taking every enquiry seriously and providing an informed response within the stipulated timeframe.

Frequently Asked Questions

Tati99 Privacy FAQ

Answers to the most frequently asked questions by tati99 Malaysia users regarding privacy and data security.

No. tati99 has never and will never sell, rent, or trade users' personal data to any third party for commercial or marketing purposes. Your data is only shared in very limited situations as stated in our Privacy Policy — namely with service providers who help operate the platform and with authorities when required by law.

All financial transactions on tati99 are protected by 256-bit SSL encryption, ensuring data security during transmission. Your bank card and eWallet information is not stored directly on our servers — instead, it is handled through certified payment processors that comply with PCI-DSS standards. Every deposit and withdrawal transaction also goes through additional verification layers to prevent unauthorised access.

Yes, you have the right to request the deletion of your personal data. However, please note that some data may need to be retained to fulfil legal obligations such as AML compliance requirements and financial records. In such cases, we will explain why the data must be retained and for how long. To submit a data deletion request, please contact the tati99 support team via live chat or email.

When you close your tati99 account, we will cease active processing of your data for regular service purposes. However, we are required to retain certain records such as financial transaction records (minimum 7 years) and KYC records (minimum 5 years after account closure) to comply with applicable financial and AML laws. Other data not subject to retention obligations will be deleted or anonymised within 90 days of account closure.

You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email you receive from tati99. You can also manage your communication preferences directly through your account settings on the tati99 platform or by contacting our support team. Please note that important account notifications such as transaction confirmations and security alerts cannot be disabled, as they are part of our core service.

tati99 may use your in-platform behavioural data to personalise the offers and promotions displayed to you within our own platform. However, we do not share your data with third-party advertising networks for targeted advertising outside the tati99 platform. All marketing communications are sent directly by tati99, and we do not use third-party cookies for advertising purposes.
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